Child and Family Support
I would like to introduce myself.
My name is Mrs Case and I am Alderman Pounder's Child and Family Support Worker.
Why? Children don’t come with instructions and each individual can present a range of challenges that can affect their ability to learn. I am here to offer practical advice and guidance on a wide range of these challenges. | Where? I am based at The Pulse within Alderman Pounder. To arrange an appointment please phone the school office, email me or just drop in and I will do my very best to see you as soon as possible.
zcase@aldermanpounder.notts.sch.uk mobile: 07716 751080 school: 0115 925 2928 | How? There are times when you or your child may need to talk. I will be available to listen and provide a quiet, safe space, to share worries concerns or just ‘be there’ and be a trusted adult/friend.
I work across the school from Nursery to Year 2 and my door is open to both children and their families.
I am also available to give children support during break and lunchtimes if required. |
When could a child need the support of a Family Support Worker?
A child may need support with the following:
- transition to a new class
- change in family circumstances
- attendance issues
- friendship issues
- promoting positive behaviour
- boosting self-esteem and confidence
- bereavement and loss
There may be other issues a child may need support with, sometimes it may be just someone to talk to, other than a teacher or parent.
The Pulse offers:
- drop-in sessions
- coffee mornings
- a listening ear
- individual support
- opportunities to meet other parents in small groups
- tools, skills and ideas
- signposting
- help with finding the information you need
- information session


Where agencies can provide support?
NottsHelpYourself is a website is designed to help people find information about a whole range of organisations and services including:
- activities, groups and events in your local community
- childcare providers
- support for children and young people aged 0 – 25 with a special educational need and / or a disability
- health and social care information and support for adults and children
- workplace health schemes.
Many of the services are self-referral.
Children's support services
If you think a child is at risk of abuse, please report this to the MASH (https://www.nottinghamshire.gov.uk/care/safeguarding/childrens-mash). If you have urgent concerns for a child, or suspect that a child has been abused in any way, please call them immediately on 0300 500 80 80 (if you are a member of the public) or 0300 500 80 90 (if you are a professional). If you require an urgent response outside of working hours (08:30-17:00), contact the Emergency Duty Team (EDT) on 0300 456 4546. In an emergency call 999. To report a crime call 101.
Below are a range of links to support services which may be able to provide your child with support (many are self-referral agencies):
Advice for families:
Adult support services
If you witness abuse or neglect of an adult, don't ignore it, contact the MASH (https://www.nottinghamshire.gov.uk/care/safeguarding/mash) as soon as possible. Abuse can happen anywhere - in a residential or nursing home, a hospital, in the workplace, a day centre or educational establishment, in supported housing, in the street or the person's own home. In an emergency call 999. To report a crime call 101.
Below are a range of links to support services which may be able to provide you with support (many are self-referral agencies):
Adult Social Care | Notts Help Yourself directory | |
Counselling | Domestic Abuse | Mental Health |
Food Bank | Money and Finance | Housing |
Bereavement |